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Gift cards

Giving coziness to a home is the most beautiful language of love.

Let your loved ones create a space where it feels good to be. Frezija gift voucher – the freedom

to choose and the joy of discovery in one.

FAQ

Frequently Asked Questions

Dovanų kuponus galite įsigyti internetinėje svetainėje arba  fizinėse “Frezijos” parduotuvėse:

PPC "Akropolis" Taikos Ave. 61  or Baltijos Ave. 26 G. in Klaipėda.

NOTE: Gift vouchers purchased in the physical “Frezija” store in Vilnius can be used to pay in all physical “Frezija” stores in Klaipėda or online. www.frezijadovanos.lt on the website.

  • E-banking: Paysera, Swedbank, Luminor, Citadele bank, Revolut, Šiaulių bankas, Urbo bankas, Lithuanian Central Credit Union.

  • By transfer to a current account.

  • In cash.

You can pick up the goods in physical stores in Klaipėda. 

Also available for delivery to DPD and LT Express parcel lockers.

The laws of the Republic of Lithuania grant the Buyer the right to withdraw from a purchase-sale or goods supply agreement concluded remotely, including online, without providing any reason. The Buyer has the right to withdraw from the purchase-sale agreement within 14 days from the day they, or a person specified in their order, receives the ordered goods. The Buyer must immediately, and no later than 14 days from the day the notice of withdrawal is sent to the Seller, send the goods back to the Seller or another authorized person. The deadline is considered met if the Buyer sends the goods before the 14-day period expires. To exercise the right to withdraw from the purchase-sale agreement, the Buyer must notify the Seller of their decision by submitting a declaration (via email). The Buyer may use a standard withdrawal form approved by the Minister of Justice of the Republic of Lithuania under the April 30, 2014, Order No. 1R-154 'On the Approval of Standard Information and Withdrawal Form for Distance or Off-Premises Contracts.' The goods must be returned in their original and undamaged packaging. The Buyer is responsible for properly assembling and packing the goods. If the goods are not properly assembled or packed, the Seller has the right to refuse the returned goods. When returning goods, the Buyer must include the original invoice received with the goods and fill out and sign the return form. Goods cannot be returned if they have been used and/or damaged and/or have lost their commercial appearance (changes to the appearance of the goods or packaging necessary to inspect the goods are not considered significant changes to the commercial appearance). The Buyer does not have the right to withdraw from the purchase-sale agreement in the following cases: If the purchase-sale agreement was concluded for goods made according to the Buyer's specific instructions that are not pre-manufactured and are produced based on the Buyer's personal choice or instructions, or for goods customized for the Buyer's personal needs; If the purchase-sale agreement was concluded for perishable goods or goods with a short shelf life; If the purchase-sale agreement was concluded for sealed goods that were unsealed after delivery and are not suitable for return due to health protection or hygiene reasons. The Seller must refund the amounts paid for the returned goods to the Client no later than 14 days from the day the goods are returned to the Seller or from the day the Client provides proof to the Seller that the goods have been sent back, whichever comes first. The Seller refunds the money using the same payment method that the Buyer used for the initial transaction unless the Buyer explicitly agrees to another method. In any case, the Buyer does not incur any fees related to the refund. If the delivered goods do not meet quality requirements, the Buyer has the option to exchange the delivered goods for other equivalent goods or return them within 14 days. The rules for returning goods that do not meet quality requirements also apply in such cases.